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Security vulnerability

Balbooa Gridbox – several critical flaws, updating alone is not enough

CriticalCVSS 10.0 / 10 Actively exploitedCVE-2026-65884
Act now
Update Balbooa Gridbox to 2.20.2 or newer – then check whether a foreign account has already been created.

Secure version: Balbooa Gridbox 2.20.2 or newer · via Balbooa (account required)

At a glance

Affected extension
Balbooa Gridbox – page builder (com_gridbox)
Vendor
Type of flaw
Several flaws without a login: privilege escalation, resetting other people’s passwords, account takeover, file access and SQL injection
Affected versions
All versions up to and including 2.20.1
Secure version
Balbooa Gridbox 2.20.2 or newer   Download
Severity
Critical · CVSS 10.0 / 10 · actively exploited
Joomla compatibility
Joomla 4 / 5 / 6
Status / published
Published: July 2026

What is this about?

Balbooa Gridbox is a page builder for Joomla from the same vendor as Balbooa Forms. Versions up to and including 2.20.1 became known for several severe security flaws – seven of them carry their own CVE identifier.

Three reach the maximum score of 10 out of 10: a privilege escalation that allowed an administrator account to be created without a login (CVE-2026-65884), resetting anyone else’s password (CVE-2026-65887) and taking over existing accounts (CVE-2026-65888). On top of that come file access without a login, an SQL injection and a bypassable permission check.

This is the decisive point: with these flaws an update is not necessarily enough. If your site ran on a version up to 2.20.1 for any length of time, a planted administrator account may already exist. The update closes the way in – an account that is already there stays until it is removed.

Am I affected? – How to check

  1. Open the back end

    Sign in to the Joomla administrator.

  2. Check the version

    Open ExtensionsManageManage and filter for "Gridbox". If the version is 2.20.1 or lower, the site is vulnerable.

  3. Review the user list

    Open UsersManage and look for accounts you did not create yourself – especially ones with an odd user name and a throwaway address. Do not delete blindly; check first.

  4. Go through the extensions

    In ExtensionsManage also review the plugin list for entries you never installed.

How to fix it

Before any update: back up
Back up your files and database before updating – so you can roll back if anything goes wrong (e.g. via Akeeba Backup or your host).
  1. Before updating: back up

    Back up files and database before you update.

  2. Open the update centre

    Go to SystemUpdateExtensions and click Check for updates.

  3. Update Gridbox

    Select the entry and update to 2.20.2 or newer. 2.20.1 is not enough.

  4. Afterwards: check accounts

    Only after the update, go through the user list – an account created earlier does not disappear on its own.

Manual installation (alternative)
If no update appears, download the package through your Balbooa account and install it via ExtensionsManageInstall.

Official source: via Balbooa (account required). Make sure you have at least Balbooa Gridbox 2.20.2 or newer.

Has the site already been attacked?

Updating alone is not enough here
With these flaws an attacker could settle in permanently before you updated. Check the user list for unfamiliar administrators, the plugin list for unknown entries, then change all passwords and look through the file system for unexpected PHP files. Continued access attempts after the update are normal – automated scanners keep looking for vulnerable sites.

Need help with the clean-up? Find qualified specialists in the Joomla Service Providers Directory.

Sources & further reading

The official information from the respective vendor always takes precedence. This page neutrally summarises publicly available information.

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